Shipping and Handling
NEW SHIPPING PROCESS
PROCESSING AND DELIVERY TIMES
Most orders will be processed in 24 hours or less, but depending on volume it may take up to 72 hours to process an order. Once your order is processed it will be scheduled for pickup from our Las Vegas store. Orders will be picked up early in the morning on Monday and Thursday, and processed by the carrier on Tuesday and Friday. Orders going to the west coast will take 5-7 days for delivery, and all other orders will take 7-10 days. These times are estimates, and it may take longer for your package to arrive.
Here is an example of what to expect. An order placed on Saturday would be processed by a Blue Diamond Vapor employee, and then taken to the sort facility Monday morning. On Tuesday that order would leave the sorting facility and be transferred to a regional carrier. We expect this to take 1-2 days. Once the order is with the regional carrier it will take 5-10 days depending on where it’s going to be delivered. If the order in the above example was being sent to Arizona, then we would estimate the package would arrive sometime Friday — Tuesday. These are just estimates. Packages could arrive sooner or later depending on circumstances out of our control.
STATES WE SHIP TO
STATES WE DO NOT SHIP TO
Due to state regulations and laws we do not ship to the following states: Alabama, Arkansas, Georgia, Louisiana, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Oregon, Rhode Island, South Dakota, Utah, and Vermont.
CITIES WITH SHIPPING RESTRICTIONS
STATES NOT LISTED ABOVE
If you do not see your state listed above, then we are currently not shipping to your state, but we are actively working on licensing to be able to do so.