How long will it take to get my order?
Orders placed before 5:00 pm PST are processed that day. Orders placed after 5:00 pm PST are processed the next day. We ship using USPS Priority Mail which can take 1-5 business days depending on your location. Local customers can expect priority mail to be delivered the next business day, but circumstances may create delays for USPS that we do not control. See local delivery for details regarding local delivery.
Do you accept returns?
We offer a 7 day return and exchange on certain products. If you have received a product that is not to your satisfaction, please contact us. Always make sure that you store your e-liquids in a cool, dark place. Direct sunlight and heat can alter the quality and vapor production of all e-liquid. We do not accept returns on products that have been damaged or altered by human misuse or faulty hardware. We do not accept returns on e-liquid that we do not manufacture. We do not accept returns on any item that goes into the customer’s mouth.
Local Delivery is currently only available for the following zip codes: 89178, 89179, 89123, 89113, 89118, 89141, 89139.
The cost of same day delivery is $10 regardless of order size.
The cost of next day delivery is $5 regardless of order size.
To receive same day or next day delivery someone who is at least 21 years old will need to be home to receive the order. They will need to show their valid ID to our delivery person. All deliveries will be contactless. What that means is your delivery person will set your order on the ground in front of you 6 feet away. If no one is home, or if no one is 21 or older we cannot deliver to you!
Same day delivery orders must be placed before 5:00 pm PST. We will deliver your order as soon as a driver is available. We cannot guarantee a time frame for delivery other than your order will be delivered the same day. When a driver is on their way to you they will send you a text message, if you have opted in to receive messages at the time of checkout, otherwise you will receive an email at the address provided at the time of order. Our driver may call you when they are on the way or if they have questions regarding your delivery.
Next day delivery orders will be delivered the day after they are placed regardless of what time they are placed. For example an order placed at 2:30 pm on Monday will be delivered on Tuesday. An order placed at 12:30 am on Monday morning will be delivered on Tuesday.
The rules for same day delivery apply for next day delivery.
Remember to leave important notes such as gate codes in the comments section of your order.
Under no circumstances can we deliver to the following areas:
- Public or private school (K-12) (e.g. an elementary school);
- Hospitals & health care facilities;
- Sports venues or any place hosting a sporting event;
- College campus (e.g. dorm rooms);
- Prison, reformatory, veterans’ home, or state capitol grounds;
- P.O. Boxes;
- Locker or similar package storage service (e.g. a storage facility); or
- Other business that sells tobacco products (e.g. tobacco retail shop).
Is my credit card information secure?
Your credit card information is protected with a secure SSL Certificate that encrypts all of your transactions through our site with the industry standard 128 bit secure sockets layer (SSL) technology. We do not store any credit card information.
WARNING: This product is intended for use by persons 18 or older, and not by children, women who are pregnant or breast feeding, or persons with or at risk of heart disease, high blood pressure, diabetes, or taking medicine for depression or asthma. If you have a demonstrated allergy or sensitivity to nicotine or any combination of inhalants, consult your physician before using this product. This product is sold purely for recreational purposes – it is not a smoking cessation product and has not been tested as such. You must be over the legal age in your state to buy or use this product.Nicotine is highly addictive and habit forming. Keep out of reach of children.